01977 55 55 50
Strategic Team Group is an Equal Opportunities employer and we are delighted to have a skilled team drawn from a diverse range of backgrounds. We nurture a culture of respect to customers, the public and each other.
The welfare of our team, customers and the general public is paramount and health and safety is more to us than just compliance with legislation. We continually seek to improve this area of our business and we actively promote a proactive health and safety culture.
Delivering Service Excellence is our passion. Our customer care commitment is underpinned by our Service Plus initiative which ensures equal and just service to all customers and a culture of care and respect for the people in the communities that we work in.
We believe that customers have the right to expect a responsive, professional and courteous service and deliver this by:
- Providing regular training to all our team
- Always striving to improve our standards
- Listening to customers and understanding their individual needs
- Striving to exceed customer expectations
- Respecting customer privacy and confidentiality
- Providing a courteous, dependable and prompt service
At a time when households all over the UK are under increasing pressure from the higher cost of living including rising...
Hat-Trick for STG projects at National Rail Awards
Sep 20, 2013STG would like to congratulate our partners at Merseyrail and Arriva Trains Wales after Liverpool Central and Swansea picked up three prizes at the 2013 National...