Service Plus is about going the extra mile, paying attention to minor details and considering the needs of end-users and stakeholders. Ultimately, it’s all about being the best.
Service Plus is an initiative that raises the bar and instils pride in everything we do. The initiative has grown from STG’s initial desire to make our building sites special by keeping them as tidy as possible, improving site processes, projecting a positive corporate identity and generally acting as a considerate neighbour. These principles apply as much to our sub-contractors as direct employees, helping to enhance the customer experience from project mobilisation to handover and beyond. We encourage site teams to contribute to our list of Service Plus practices, empowering every team member to make a real difference to our service delivery.